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The Uplisting guide to Besty

Uplisting runs the calendar. Besty runs the night shift.Uplisting + Besty

Uplisting is short-term rental management software. Besty connects to Uplisting, imports listing and reservation context, and runs guest messaging, operations and growth on top of it.

Apply for access Talk to the onboarding team
Already running on Uplisting

20+Uplisting operators on Besty today

Over 500 listings between them, from single cabins to multi-market portfolios, on the same connection.

  • Property and reservation context from Uplisting feeds every guest reply.
  • Messages from every channel land in one inbox, with the Uplisting reservation attached.
  • Upsells, pre-arrival steps and operational follow-up stay connected to the stay.
  • Start in review mode and widen automation once the workflow is stable.
See it work · real screens from the Besty app

One Uplisting reservation. Three phones. Nobody re-keys a thing.

Follow one guest from an 11:42 PM message to a cleaner claiming the turnover. Every step reads the same reservation Uplisting already holds.

11:42 PMFlow 1

A guest writes late. The team already has the reservation open.

Anything the AI should not answer alone is escalated. The thread opens with the Uplisting reservation pinned on top: listing, guest and dates.

  1. Push: "A message is escalated"
  2. Copilot Inbox, unread on top
  3. Thread with the reservation strip
  1. Bestynow
    A message is escalated

    Maya R. · Lakeview Cabin 3: Flight lands early. Any chance we can get in before 4?

    1 · Push lands
  2. Copilot Inbox
    • Early arrival, Cabin 3Maya R. asks to get in before 4
    • Hot tub temp, Dune HouseResolved by the team
    • Owner statement, OctDraft ready for review
    2 · Tap opens Copilot Inbox
  3. Early arrival, Cabin 3
    Lakeview Cabin 3Maya R. · Nov 14 - Nov 17
    Besty team · 11:42 PM

    Flight lands early. Turnover is done by 12:30. Offer early check-in from 1 PM?

    ReservationUplisting · Nov 14

    Yes, offer it.

    3 · Reservation pinned, one tap reply
11:58 PMFlow 2

The guest buys early check-in. You approve in two taps.

The offer only goes out because the Uplisting calendar has the gap. The approval sheet carries guest, listing, requested time and the Uplisting reservation.

  1. Push: "A guest purchases an upsell"
  2. ROI, pending approvals
  3. Approve, then Confirm Approve
  1. Bestynow
    A guest purchases an upsell

    Early Check-in · Lakeview Cabin 3 · Maya R. · Fri, Nov 14 at 1:00 PM

    1 · Upsell purchased
  2. ROI
    Pending approval
    • Early Check-in
      Lakeview Cabin 3Maya R. · Fri, Nov 14 · 1:00 PM
    • Late Checkout
      Dune HouseJon K. · Sun, Nov 16 · 1:00 PM
    2 · Lands in ROI, pending approval
  3. Early Check-in
    Guest:
    Maya R.
    Listing:
    Lakeview Cabin 3
    Requested Date:
    Nov 14, 1:00 PM
    Reservation:
    Uplisting · Nov 14-17
    ✓ Confirm ApproveDeny
    3 · Approve, then Confirm Approve
9:05 AMFlow 3

The turnover moves up. A cleaner claims it from their phone.

The approved early check-in moves the turnover deadline. Cleaners see the task, not a Uplisting login. First accept wins.

  1. Claimable Tasks, due 12:30pm
  2. Task detail, Accept
  3. Claimed, the crew is on it
  1. Claimable Tasks
    • Turnover clean
      Lakeview Cabin 3Check-in 1:00 PMEst. 2h · Due 12:30pm Nov 14
    • Restock coffee pods
      Dune HouseEst. 15m · Due 3:00pm Nov 14
    1 · Due time moved to 12:30
  2. Turnover clean
    Listing
    Lakeview Cabin 3
    Due
    12:30pm Nov 14
    Check-in
    1:00 PM (early)
    Estimate
    Est. 2h
    Accept
    2 · One tap: Accept
  3. Turnover clean
    Listing
    Lakeview Cabin 3
    Due
    12:30pm Nov 14
    Check-in
    1:00 PM (early)
    Assigned
    Rosa M.
    ✓ Claimed 2m
    3 · Claimed, crew on the way

Screens from the Besty mobile app. Names, listings and times are sample data.

Already have Uplisting AI?

Uplisting AI helps your team answer. Besty is the team.

Uplisting keeps doing

  • Channel manager
  • Direct booking website
  • Cleaning scheduler
  • Owner statements

Per uplisting.io: “Our AI automated messaging feature sends instant responses on your behalf”

Besty adds on top

  • A 24/7 human teamCovers everything the AI escalates, around the clock, with five-minute replies.
  • Autopilot with a confidence barSends only at 100% confidence. Median reply under 2 minutes.
  • Operations and cleaningEscalating dispatch, readiness confirmed before check-in.
  • Revenue managementPricing run by our team, not another vendor to meet every week.
  • Direct booking siteAbandoned cart recovery and honest attribution, on your own inventory.
  • Owner acquisitionA real sales team that brings you new owners.
Who connects your Uplisting

Real people set it up with you, in one onboarding pass.

  • Nathan Dopko
  • Jack Bossence
  • Nico de Ruiter
  • Adam Tranquilla
  • Noah Givertz Szonyi

Nathan Dopko and the onboarding teamHead of Onboarding, Toronto. Solutions experts in New York and Toronto.

  1. Step 1: Connect Uplisting

    Copy the Partner API key from Uplisting Connect > API and paste it into the Besty signup page.

  2. Step 2: Check your portfolio in Besty

    We walk every listing with you, then set tone, policies and automation preferences.

  3. Step 3: Start in review mode

    Besty drafts, you approve. Every edit you make trains the reply for next time.

  4. Step 4: Turn on Autopilot, listing by listing

    Review mode and Autopilot run side by side until you trust it everywhere.

Uplisting + Besty questions

How does Besty work with Uplisting?

Besty connects to Uplisting, imports the listing and reservation context it needs, and layers messaging, automation and operational workflows on top of that data.

What Uplisting data does Besty use?

Listing details, reservation context and your workflow rules, so guest answers stay accurate and operationally relevant.

Do I keep Uplisting?

Yes. Uplisting stays your system of record, and your team keeps using it. Besty connects to it and runs guest communication, operations and growth on top.

Can we start in review mode with Uplisting?

Yes. Most teams start with Besty drafting replies for a person to approve, then widen automation once the guardrails have earned trust. Your Uplisting workflows keep running while you move over.

Keep Uplisting. Get your nights back.

Besty brings the AI and the 24/7 team that runs the work on top of the systems you already have.

Apply for accessSee the first 90 days

Talk to sales

See Besty on your own portfolio

Book 30 minutes with our team. We will walk through your business and quote it on the call.

  • A live walkthrough with our team
  • Pricing for your portfolio size
  • Works with the PMS you already use
  1. 1Contact
  2. 2Details
  3. 3Schedule

Where should we send your demo invite?

Use your work email and mobile number. We'll use your answers to tailor the walkthrough to your PMS and portfolio.

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