Platform
What's in the box
Included, not sold. Grouped by layer. Nothing on this page is a roadmap item.
Guest
Every message on every channel, one thread per guest
- Unified inbox across OTA, SMS, email, phone and group chats, with per role saved views
- Autopilot messaging that auto answers only at 100% confidence, drafts and escalates otherwise
- Per listing AI knowledge base seeded from the PMS and enriched every time a human answers
- Journeys with check in instructions gated on a signed rental agreement, broadcasts for weather and road closures
- Guest portal on one QR code across all properties
- Upselling engine for early check in, late checkout and extra nights, priced off the reservation, never on same day turns
- Review management and AI review responder
Operations
A full replacement for your ops and cleaning software, rebuilt one to one
- Task automations aware of reservations, occupancy, vacancy, repeats and same day turns
- Templates with photo, video and file capture, live camera only enforcement, and any PMS field injected as a token
- Offline mode for dead zones, geofencing to start and stop tasks
- Smart assignment across drive distance, property familiarity, cleaner quality score, skills, availability and labor hour capacity
- Duration estimates with a confidence interval after about five completions
- Claimable, escalating dispatch: fan a task to N staff, first accept wins, external vendors over a web link with no app
- Line item billing mapped to owner statement categories, synced to the PMS or QuickBooks, cleaning P&L per listing
Phones and locks
Every call answered, every door coded
- VoIP with dial tree, waterfall calling, on and off hours, international and ported numbers
- Every call in the unified inbox with recording, transcript and summary
- AI voice receptionist that reads its own transcript and sends a curated micro site of the three or four matching properties
- Smart locks billed at cost
- Guidebooks that double as indexable pages so your local guides earn backlinks
Growth
Direct bookings, honest attribution, and the agentic half nobody else does
- AI native direct booking site on your domain, rebuilt from scratch, existing pixels and campaigns preserved
- Two step checkout, Klarna, Afterpay, Google Pay, semantic search, availability aware listing order
- Name Your Price: guest submits a price, system counters, coupon expires in 24 hours, lead lands in the queue
- Abandoned cart with session replay and recovery across email, SMS and a human call
- Growth Hub with server side tracking and full funnel attribution by channel and campaign, with an audit trail
- Agentic discoverability: llms.txt, markdown clean rates and availability, plan with AI handoff, reporting on which AI assistants convert
- Natural language audience builder, broadcasts, loyalty program, blog and landing page generation with UTMs
Owners
A real sales team for owner acquisition, and a retention engine for the owners you have
- Every rentable door in your radius mapped, deeds tied to hosts, self managed split from competitor managed, scored by revenue and review gap
- Paid lead forms, lookalike audiences and email outbound on domains you own
- Our own W2 salespeople call and qualify every lead and hand your team a booked meeting with deal notes
- Automated comp reports and pitch decks
- Property improvement engine: AI reads every listing photo, renders before and afters, itemizes a shopping list the owner approves from the portal
- Owner portal and inbox with statements, net payouts, what was billed and what was absorbed
- Monthly owner digest with a plain language summary and a happy, neutral, unhappy pulse tracked as a churn signal
Revenue
The revenue manager is the algorithm
- A proprietary model layered on your existing pricing tool, run by our CTO
- Tuned per property instead of the tool's economy, midscale and luxury buckets
- Back tested against your own historical strategy
- Enriched with data no pricing tool can see: guest conversations, occasion and trip purpose profiles, lead times, per property review history
- You keep the pricing tool subscription. We operate it.
Software is a commodity. Operators aren't. We publish the whole stack because the stack is not the moat. The people operating it, and the revenue they are accountable for, are.
See if you qualify
$500K or more in annual guest revenue and 4.7 or better on Airbnb or a similar OTA. A percentage of guest revenue, no PMS required, no annual lock in. Below the bar? Apply anyway and we introduce you to an established manager in your market.