Property Tech
LockStatus,AccessCodes,andLockoutFixes-RightWhereYouMessageGuests
Besty integrates with Yale, Schlage Encode, and PointCentral - surfacing lock status, battery health, and active access codes inside every guest conversation thread so your team resolves entry issues without opening a separate lock dashboard.
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Smart Lock Integrations
Yale, Schlage, and PointCentral - Connected When You're Ready
Besty supports the major lock brands already deployed across vacation rental properties - Yale, Schlage Encode, and PointCentral - with no separate lock management dashboard required. You can run Besty for messaging and operations first and activate lock integrations on your own timeline.
Once connected, lock status, access codes, and device health surface directly inside the guest conversation thread - the same place your team is already working.
Yale, Schlage Encode & PointCentral Out of the Box
Primary vacation rental lock brands connect directly - no third-party bridge required for the locks your properties already have installed.
Connect When You're Ready
Run Besty for messaging and ops first, then wire in smart locks when your team is set. Nothing breaks - locks slot into an already-working workflow.
One Platform for Locks and Guest Communication
Lock management, access code control, and guest messaging live in the same dashboard, eliminating the context-switch between separate property-tech tools.
12+ Brands, One Integration Layer
August, Kwikset, Igloohome, Nuki, Salto KS, Wyze, and more - all surfaced through the same unified interface without managing separate vendor portals.
12+ lock brands
Live & Beta integrations
No separate lock portal
Lock Visibility & Access Codes
Full Lock Telemetry Inside Every Guest Thread
Besty embeds a live lock panel directly inside each guest conversation - showing the device name, connectivity status, battery level, and all active access codes with their check-in and check-out windows. When a guest reports an entry issue, your team sees lock state the moment they open the thread - no tab switching, no separate login.
Guest
Rivergrass 210
Hi, I'm at the property but the door won't unlock. The code isn't working.
Locks
Rivergrass 210
Schlage Encode
Access Codes · 1
Click a conversation to see live lock telemetry
Battery State
Per-device battery percentage displayed in-thread. Low-battery alerts surface before a dead lock blocks a guest.
173 Tyrolean
109 Wintergreen
102 Pilsen Way
Connectivity Status
Online or offline per device - displayed before you send the guest their code, not after.
142
Online
2
Offline
Reservation-Tied Access Codes
Each code displays its check-in and check-out window alongside the 4-digit PIN. Active or pending status is visible at a glance - no cross-referencing a separate booking system.
Rivergrass 210
Apr 03, 12:00 PM - Apr 05, 11:30 AM
102 Pilsen Way
Apr 01, 3:00 PM - Apr 07, 11:00 AM
109 Wintergreen
Mar 31, 4:00 PM - Apr 04, 10:00 AM
Zero System Switching
Lock telemetry lives inside the same thread where you message guests - no logging into a separate lock dashboard mid-conversation.
0
extra logins to see lock state
Live Lock State
Locked or unlocked displayed per device in real time - directly inside the conversation panel.
Lockout Context on Demand
When a guest reports an entry issue, the lock panel is already open - device state visible without any manual lookup.
Inline Telemetry, Not a Report
Status, battery, and codes appear as live data in the inbox - not a PDF export or email digest.
Lockout Handling & Access Knowledge
Autopilot Resolves Lockouts Before You Even See the Message
When a guest messages about a door code, Autopilot reads the active lock context, sends the correct code, and generates a one-time backup if that fails - all inside the conversation thread. Staff can store fob locations, lockbox combos, and gate procedures in the knowledge base so every recurring access question is handled automatically from that point forward.
Click below to simulate a guest lockout - watch Autopilot resolve it in real time.
Lock context
Access knowledge
Lockbox code
2-2-9-1 · front porch post
Key fob
Hook inside coat closet, unit 4A
Gate procedure
Call box #204 · tap # to open
Knowledge populates after resolution
Backup code generation on demand
When the main access code fails, Autopilot generates a one-time backup code mid-conversation and sends it directly to the guest.
Autopilot handles the first response
Lockout messages trigger an immediate Autopilot reply - checking reservation status, pulling the active code, and sending it without staff involvement.
Every resolution feeds the knowledge base
After a lockout is resolved, the pattern is captured so Autopilot handles the same scenario automatically next time.
Fob, lockbox, and gate instructions in one place
Staff add property-specific access instructions - fob locations, lockbox combos, gate call box codes - once, and Autopilot surfaces them automatically.
Staff escalation when both codes fail
If the main and backup codes both fail, Autopilot creates a staff task with guest details and conversation context so a human can take over immediately.
At a glance
Lock management without switching out of the inbox
0 brands
Yale, Schlage Encode, and PointCentral supported out of the box
0 extra tools
Lock status, access codes, and battery state visible inside the guest inbox
0 platform
Messaging, lock telemetry, and lockout resolution in the same thread
0%
Lockout resolutions reusable as knowledge base entries for Autopilot
Book a demo
Book a demo today to learn more about Smartlock & IoT
See how Besty helps operators connect access, sensors, and automations without creating another disconnected property-tech stack.