Owner Experience
OwnerCommunication,OrganizedAlongsideEverythingElse
Besty routes property owner messages into the same unified inbox your team already uses for guests - filterable, searchable, and organized without maintaining a separate system.
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Owner Communications
Owner Messages, Right Next to Guest Threads
Connect the email addresses and phone numbers your owners use, and Besty routes those messages into the same inbox your team already works from. Filter by Owner Communications to pull owner threads out of the guest queue instantly - no separate tool, no forwarding rules, no manual sorting.
Every owner thread is tagged and searchable. Your team handles guest support and owner requests from one place, with full message history attached to the right property.
Connect Owner Contact Methods
Add each owner's email address and phone number in Besty. Inbound messages from those contacts are automatically routed into the unified inbox.
Filter by Owner Communications
One click isolates every owner thread from guest support conversations. The filter is saved so your team can return to it without re-configuring each session.
Owner Badge on Every Thread
Each owner conversation is tagged at the thread level so the message type is visible at a glance without opening it.
Search Across Owner History
The inbox search covers owner threads the same way it covers guest threads - find any past conversation by owner name, property, or message content.
Scoped by Listing or Set
Owners can be scoped to all listings, individual properties, or listing sets so each owner only sees updates relevant to what they own.
Dorothy Brown
OWNERAll listings
Hey, when is the Q1 revenue report available?
9:14 AM
Hi Dorothy! The Q1 report is being compiled now - should be ready by end of week.
9:17 AM
Click "Owner Communications" to isolate owner threads
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See how Besty keeps owner requests, approvals, and property updates organized in one dedicated operating channel.