Journeys
SayGoodbyetoRoboticAutomatedMessaging
The first automated messaging system that knows every message already sent, every message scheduled, and every condition blocking the next one - so your AI can explain the full timeline when guests ask.
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One Journey, One Timeline
Watch a Guest's Entire Stay Unfold
From the moment a guest books to the day they check out — every message, every channel, every condition, all orchestrated in a single timeline. And the AI sees all of it.
Sarah Chen — 4 nights
Airbnb · Check-in Mar 15
Timeline builds as the guest journey progresses...
The journey begins
Sarah booked on Airbnb. Her confirmation email fires immediately, followed by the rental agreement 1 hour later. Check-in instructions are scheduled for T−3 days, and the door code is gated until she signs.
PMS Integration
Every PMS Event Wired Into Your Journey
Booking created, payment cleared, agreement signed — every event your PMS emits triggers the right message with every data field already populated. Template variables like {Unit_Code} pull live from your PMS into every message.
Hi {Customer_First}, your stay at {Unit_FriendlyName} is confirmed for {Checkin_Date}.
Every PMS field available as a variable · Click any event to see its message
At a glance
Automated messaging that actually understands your guests
0 channels
Email, SMS, WhatsApp, and OTA — all from one journey
0%
PMS triggers and custom fields mirrored one-to-one
0 conditions
Per-message gates: balance paid, agreement signed, and more
0 dumb timers
Every message is AI-aware — the bot knows the full timeline
Besty Journeys
The only automated messaging that knows what it already said
Every guest gets the right message, on the right channel, at the right time - and the AI can explain the entire timeline if they ask. Set up your journeys and stop babysitting your automations.