Direct Booking Widget
AnAIConciergeonYourWebsiteThatConvertsBrowsersIntoBookers
Besty's embeddable chat widget answers property questions, recommends available listings, captures leads, and routes every conversation into your inbox - installed in 15 minutes with a single line of code.
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AI Property Search & Matching
Visitors Ask in Plain English. The Widget Finds the Right Property.
Guests type natural queries - "pet-friendly with a hot tub, sleeps 6" or "3 bedrooms in February under $250" - and the widget searches your entire portfolio and responds with matching listings, bed counts, guest capacity, and price per night. For large portfolios where properties look similar, it replaces guesswork with conversation.
When no exact match exists, Besty asks a follow-up to refine rather than returning zero results. Every search routes into your Besty inbox so staff can see exactly what each visitor was looking for.
Natural-language search
Guests describe what they want in plain English - no dropdown filters or date pickers to navigate.
Clarifying follow-ups
When no exact match exists, Besty asks to refine by price, dates, or features rather than returning a dead end.
Full portfolio coverage
Every listing in your Besty account is searchable - the widget surfaces properties guests would never find by scrolling.
Live availability
Only returns properties with open calendar windows for the requested dates, synced with your PMS.
Besty
AI Property Concierge
Hi! Ask about availability, property features, or pricing and I'll find the best options from our full portfolio.
Try an example
Ask about your ideal property…
Lead Capture & Inbox Routing
Every Browser Has a Name. Every Conversation Has a Home.
Configure when the widget asks for contact info - on first message, mid-conversation, or only when a guest requests a human - so you capture leads without scaring off browsers. Every widget thread routes straight into the Besty inbox, tagged "Direct Booking Widget" and filterable in one click. Staff get pinged on arrival, and Besty fires a follow-up email recapping the conversation automatically.
@fitkidsamerica.org
Source
Capture Timing
Configure when contact info is requested
Widget message
"Happy to help! To follow up, what's the best email for you?"
Auto Follow-Up Email
Sent automatically after every widget conversation
To: joan@fitkidsamerica.org
Subject: Your inquiry at Southern Belle Vacation
Hi Joan,
Thanks for reaching out about The Stables (Apr 16–19). Here's a recap of our chat - our team will follow up on pricing shortly.
Conversation summary
3 messages · Direct Booking Widget · Apr 2 at 9:24 pm
Inbox Filter
Filter all widget convos with one click - "Direct Booking Widget" tag on every routed thread.
Staff Ping
Team gets notified the moment a prospect lands on your site and starts a chat.
Auto-Tagging
Each conversation is tagged with source, device type, and lead status on arrival.
Skip for Now
Guests can skip contact fields and still browse - no friction for early-stage browsers.
15 min
to install the widget
One line of code, no dev required
100%
of widget chats routed to inbox
Filterable by "Direct Booking Widget"
0
leads fall through the cracks
Auto follow-up email fires on every close
Easy Install & Branding
Your Autopilot on Your Website in 15 Minutes
Paste one script tag before </body> and the widget is live. Set your welcome message, escalation message, host avatar, and accent color inside Besty - no code changes needed after the initial install. Every setting update reflects on your site within seconds.
Shown when a visitor opens the widget
Shown when the AI can't answer a question
Live Preview
Besty
AI Concierge
Edit fields on the left - the widget updates instantly
15-Minute Setup
One script tag - no API keys to juggle, no build step, no developer handoff required.
Custom Welcome & Escalation
Set the opening message guests see and the fallback shown when the AI reaches its knowledge limit.
Brand-Matched Accent Color
Pick any hex value to match your brand palette. The widget bubble, header, and send button all inherit it.
Host Avatar
Upload your headshot or team photo so the widget feels like a person - not a chatbot.
Corner Position Control
Place the bubble in any corner so it does not clash with your existing chat or cookie banners.
At a glance
Your website working around the clock
0 min
Average time to go live - one snippet, one save, done
0%
Of widget conversations routed into your Besty inbox automatically
0/7
Hours your AI concierge answers property questions and captures leads
0x
More leads captured compared to a static contact form
Book a demo
Book a demo today to learn more about Direct Booking Widget
Join operators who are taking back control of their guest relationships with Besty.